Privacy Policy

Professional Projects Group Pty Ltd (ABN 87 701 425 747) is an independent project advisory consultancy specialising in demolition, decommissioning, remediation and industrial asset transition. We operate across Australia and internationally.

Our principal contact for privacy matters is: info@pro-projects.com.au

We may collect the following categories of personal information:

Contact and identity information — name, job title, organisation, email address, telephone number and postal address, provided when you submit an enquiry, request information or correspond with us.

Project and business information — details about your project, asset, site or procurement requirements that you share with us in the course of seeking or receiving advisory services.

Website usage data — IP address, browser type, pages visited, time on site and referral source, collected automatically via analytics tools when you visit pro-projects.com.au.

We do not collect sensitive information (as defined in the Privacy Act) unless you voluntarily provide it and we have a lawful basis for collecting it.

We collect personal information directly from you when you: complete and submit a contact or project enquiry form on our website; send us an email or make a telephone enquiry; attend a meeting, site visit or industry event; or engage us to provide advisory services.

We may also collect information from publicly available sources, such as company registers, professional directories and LinkedIn, where relevant to a project or business relationship.

Website analytics data is collected automatically through cookies and similar technologies. You may disable cookies in your browser settings, though this may affect the functionality of our website.

We collect and use personal information to: respond to project enquiries and provide advisory services; communicate with clients, prospective clients and professional contacts; prepare proposals, reports and project documentation; comply with legal and contractual obligations; and improve our website and service delivery.

We will not use your personal information for purposes other than those for which it was collected, unless you have consented or we are required or permitted to do so by law.

We do not sell, rent or trade personal information. We may disclose personal information to:

Service providers — third-party technology and communications providers who assist us in operating our website and delivering services (for example, email hosting, website hosting and analytics providers). These providers are required to handle personal information in accordance with our instructions and applicable privacy law.

Professional advisers — lawyers, accountants and insurers, where necessary for the conduct of our business.

Regulatory and legal authorities — where we are required to do so by law, court order or regulatory direction.

Some of our service providers may be located outside Australia. Where personal information is disclosed to overseas recipients, we take reasonable steps to ensure those recipients handle it in a manner consistent with the APPs.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Our website is hosted on secure infrastructure and access to personal information is restricted to authorised personnel.

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal information is no longer required, we take reasonable steps to destroy or de-identify it.

No method of transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee the absolute security of information transmitted to us electronically.

You have the right to request access to personal information we hold about you and to request correction of information that is inaccurate, incomplete or out of date.

To make an access or correction request, please contact us at info@pro-projects.com.au. We will respond within a reasonable time and in accordance with our obligations under the Privacy Act. We may ask you to verify your identity before processing a request.

In some circumstances we may decline a request for access or correction. If we do, we will explain our reasons in writing.

If you believe we have handled your personal information in a way that does not comply with the Privacy Act or the APPs, you may lodge a complaint with us at info@pro-projects.com.au. We will acknowledge your complaint promptly and respond within 30 days.

If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available at pro-projects.com.au/privacy-policy. We encourage you to review this policy periodically.